Incidents reported on status page for Ply https://status.ply.io/ https://d1lppblt9t2x15.cloudfront.net/logos/402591e029be752b943ece850ea318a5.png https://status.ply.io/ en https://status.ply.io/ Wed, 29 Jan 2025 16:18:28 +0000 https://status.ply.io/#1e6605dfd0e5f606bdfd3f714b9c1bb0238579b2911e8398da8e843fbb638522 Engine health recovered https://status.ply.io/ Wed, 29 Jan 2025 16:10:01 +0000 https://status.ply.io/#1e6605dfd0e5f606bdfd3f714b9c1bb0238579b2911e8398da8e843fbb638522 Engine health went down https://status.ply.io/incident/470498 Sun, 01 Dec 2024 12:22:00 -0000 https://status.ply.io/incident/470498#03c94dda1b74e58377e938843887d3444314f6cea1df43bf10f7417cbd58d67c Our invitation email mechanism was exploited and used to send spam messages from our sending domain. What this means for you: * Legitimate emails from Ply – including workspace invitations, notifications about usage limits, direct emails from the team, other important alerts – may go to spam. * No data was compromised, and your workspace was not affected in any way. We sincerely apologize for the inconvenience. We're taking immediate steps to secure and restore our sending domain. If you have any questions or concerns, please don’t hesitate to reach out via the chat in the app. https://status.ply.io/incident/390452 Sun, 30 Jun 2024 09:00:00 +0000 https://status.ply.io/incident/390452#3ab39a6a4673bd4458387a97f6f4f16fdbfdde67a40f7d548b89f5dd0114530c Maintenance completed https://status.ply.io/incident/390452 Sun, 30 Jun 2024 09:00:00 +0000 https://status.ply.io/incident/390452#3ab39a6a4673bd4458387a97f6f4f16fdbfdde67a40f7d548b89f5dd0114530c Maintenance completed https://status.ply.io/incident/390452 Sun, 30 Jun 2024 09:00:00 +0000 https://status.ply.io/incident/390452#3ab39a6a4673bd4458387a97f6f4f16fdbfdde67a40f7d548b89f5dd0114530c Maintenance completed https://status.ply.io/incident/390452 Sun, 30 Jun 2024 08:00:00 -0000 https://status.ply.io/incident/390452#28e1bbf9ffa449635283d2fb7269c1981133cadf7258a9e412e1b94729429051 Ply will undergo scheduled maintenance on Sunday, June 30, between 00:00 PT and 1am PT (9am to 10am CET). The maintenance is necessary to ensure the continued reliability and performance of our services During maintenance: * Some features might not be available for users for a short period of time (3-10 minutes) * Some creators might not be able to edit features https://status.ply.io/incident/390452 Sun, 30 Jun 2024 08:00:00 -0000 https://status.ply.io/incident/390452#28e1bbf9ffa449635283d2fb7269c1981133cadf7258a9e412e1b94729429051 Ply will undergo scheduled maintenance on Sunday, June 30, between 00:00 PT and 1am PT (9am to 10am CET). The maintenance is necessary to ensure the continued reliability and performance of our services During maintenance: * Some features might not be available for users for a short period of time (3-10 minutes) * Some creators might not be able to edit features https://status.ply.io/incident/390452 Sun, 30 Jun 2024 08:00:00 -0000 https://status.ply.io/incident/390452#28e1bbf9ffa449635283d2fb7269c1981133cadf7258a9e412e1b94729429051 Ply will undergo scheduled maintenance on Sunday, June 30, between 00:00 PT and 1am PT (9am to 10am CET). The maintenance is necessary to ensure the continued reliability and performance of our services During maintenance: * Some features might not be available for users for a short period of time (3-10 minutes) * Some creators might not be able to edit features https://status.ply.io/incident/362538 Tue, 30 Apr 2024 00:28:00 -0000 https://status.ply.io/incident/362538#0c757985554b60d91b24e628a51670d8105f3a249b2554d832f47ec6077186e6 I-async is disabled until we determine the source of errors in branches occurring for some customers. Your features should run as normal, but without I-async. We will update here once we know more. https://status.ply.io/incident/360078 Wed, 24 Apr 2024 11:42:00 -0000 https://status.ply.io/incident/360078#f91bb3cce6c82fe47073f69f1f9a3b5009d1e0188f132de08e9ee396230b17a4 The issue has been resolved. We've disabled push notifications to the browser temporarily which was the source of the stress on our systems. Your notifications are still delivered, but will not pop up via the extension on top of other websites. Notifications in Ply's webapp, Slack and email continue to be delivered without interruption. https://status.ply.io/incident/360078 Wed, 24 Apr 2024 11:42:00 -0000 https://status.ply.io/incident/360078#f91bb3cce6c82fe47073f69f1f9a3b5009d1e0188f132de08e9ee396230b17a4 The issue has been resolved. We've disabled push notifications to the browser temporarily which was the source of the stress on our systems. Your notifications are still delivered, but will not pop up via the extension on top of other websites. Notifications in Ply's webapp, Slack and email continue to be delivered without interruption. https://status.ply.io/incident/360078 Wed, 24 Apr 2024 11:42:00 -0000 https://status.ply.io/incident/360078#f91bb3cce6c82fe47073f69f1f9a3b5009d1e0188f132de08e9ee396230b17a4 The issue has been resolved. We've disabled push notifications to the browser temporarily which was the source of the stress on our systems. Your notifications are still delivered, but will not pop up via the extension on top of other websites. Notifications in Ply's webapp, Slack and email continue to be delivered without interruption. https://status.ply.io/incident/360078 Wed, 24 Apr 2024 10:42:00 -0000 https://status.ply.io/incident/360078#7ecba7fdfba547ddb88fc024257987ba21a4e7463a9f68e46cf662c20382c007 Things are back to normal, and you should feel that when using Ply - but we're not out of the woods yet. The stress on our systems continues and we're working on fixing it. https://status.ply.io/incident/360078 Wed, 24 Apr 2024 10:42:00 -0000 https://status.ply.io/incident/360078#7ecba7fdfba547ddb88fc024257987ba21a4e7463a9f68e46cf662c20382c007 Things are back to normal, and you should feel that when using Ply - but we're not out of the woods yet. The stress on our systems continues and we're working on fixing it. https://status.ply.io/incident/360078 Wed, 24 Apr 2024 10:42:00 -0000 https://status.ply.io/incident/360078#7ecba7fdfba547ddb88fc024257987ba21a4e7463a9f68e46cf662c20382c007 Things are back to normal, and you should feel that when using Ply - but we're not out of the woods yet. The stress on our systems continues and we're working on fixing it. https://status.ply.io/incident/360078 Wed, 24 Apr 2024 10:35:00 -0000 https://status.ply.io/incident/360078#1b3691482ec41c0eb20444fc69d6e278798bf010cfa417fc86d2238b33c1eb98 We've identified the source of the excessive load on our systems and are working on a fix. https://status.ply.io/incident/360078 Wed, 24 Apr 2024 10:35:00 -0000 https://status.ply.io/incident/360078#1b3691482ec41c0eb20444fc69d6e278798bf010cfa417fc86d2238b33c1eb98 We've identified the source of the excessive load on our systems and are working on a fix. https://status.ply.io/incident/360078 Wed, 24 Apr 2024 10:35:00 -0000 https://status.ply.io/incident/360078#1b3691482ec41c0eb20444fc69d6e278798bf010cfa417fc86d2238b33c1eb98 We've identified the source of the excessive load on our systems and are working on a fix. https://status.ply.io/incident/360078 Wed, 24 Apr 2024 10:14:00 -0000 https://status.ply.io/incident/360078#ff550db9114203645f0f2f61a2e894a02a6f2eabf4330f3744d0fa61f72f6772 Feature runs are slow for some users, investigating. https://status.ply.io/incident/360078 Wed, 24 Apr 2024 10:14:00 -0000 https://status.ply.io/incident/360078#ff550db9114203645f0f2f61a2e894a02a6f2eabf4330f3744d0fa61f72f6772 Feature runs are slow for some users, investigating. https://status.ply.io/incident/360078 Wed, 24 Apr 2024 10:14:00 -0000 https://status.ply.io/incident/360078#ff550db9114203645f0f2f61a2e894a02a6f2eabf4330f3744d0fa61f72f6772 Feature runs are slow for some users, investigating. https://status.ply.io/incident/359744 Tue, 23 Apr 2024 17:29:00 -0000 https://status.ply.io/incident/359744#998e77468d357a4f28925097e4842a01b83aecd2375b4b16a996fd7c5cb7ab34 A deploy caused stress on our systems. Feature runs were down for 58 seconds. Apologies for the inconvenience. Everything is up and running. https://status.ply.io/incident/359744 Tue, 23 Apr 2024 17:17:00 -0000 https://status.ply.io/incident/359744#9b2ebf8e109161570d7d8dbe8d03e06683433d1daeaf46f0b7c9330f70e3e497 Fixed the issue - monitoring. https://status.ply.io/incident/359744 Tue, 23 Apr 2024 17:16:00 -0000 https://status.ply.io/incident/359744#c5534ff7bba200d2524d7281f2122c7ce23a0576b56556fa2d1297abb3448449 Features may not work for some users Investigating. https://status.ply.io/incident/345670 Mon, 25 Mar 2024 08:57:00 -0000 https://status.ply.io/incident/345670#e362354d371d6c0622ebb72b070bcfd7fda9903dec9d0ea1879dec79f2a023de Total down time: 3 minutes 46 seconds. https://status.ply.io/incident/345670 Mon, 25 Mar 2024 08:49:00 -0000 https://status.ply.io/incident/345670#421d1acaf4f771f965cd483590b87c8bb520ab6155a15f3d17ca0a5a93c1f14d Resolved. A human error caused a migration to disturb services. Apologies for the inconvenience. https://status.ply.io/incident/345670 Mon, 25 Mar 2024 08:45:00 -0000 https://status.ply.io/incident/345670#28d96d041fbeb41bba073a8b5fa897f7299916d6e0055788dfdd271ed608e44a We're investigating https://status.ply.io/incident/319279 Mon, 29 Jan 2024 13:00:00 -0000 https://status.ply.io/incident/319279#7a5cb595d53d09a9cb1554c1015dec6d67ead8f3cd5f2a8a7b524a9ed3d2e489 Issue resolved https://status.ply.io/incident/319279 Mon, 29 Jan 2024 12:57:00 -0000 https://status.ply.io/incident/319279#118f3d9aaeae583681aef3d48dc753a78a3467a07f6089ee31b80c6b64efa214 We experienced a 3-minute service interruption due to an issue with Ably, our real-time communication provider, which resulted in a temporary blockage. https://status.ply.io/incident/267877 Wed, 04 Oct 2023 00:32:00 -0000 https://status.ply.io/incident/267877#3d6abd51a0cf2df156374a9e0392ca3bb82305e605d2f3ae075b2f68d58f852e Back to normal - features are back online. We're monitoring and will keep you posted if there are more issues. It seems like the source was our cloud service provider AWS. Apologies for the inconvenience. https://status.ply.io/incident/267877 Tue, 03 Oct 2023 23:46:00 -0000 https://status.ply.io/incident/267877#db178d853dd5e76e8a2f2c0833973912a919323fdc522cb5f1629ea7241bfc68 We're experiencing a high error rate. Features may not run as expected. We're investigating. https://status.ply.io/incident/255812 Wed, 06 Sep 2023 14:41:00 -0000 https://status.ply.io/incident/255812#775fcf6b826c318bdb55f1fcb66e523ce0ac60b704a01779bac54e67ebf1ba13 Public features are back online. We're monitoring. https://status.ply.io/incident/255812 Wed, 06 Sep 2023 14:33:00 -0000 https://status.ply.io/incident/255812#bc091a442bec266d277a1ddb1e57f59da2411b2528d72fe7493263991dee0649 We're currently experiencing downtime with public features (features shared as a link with your end users and customers). You and your users may not be able to run them at this time. We're investigating. https://status.ply.io/incident/219738 Tue, 13 Jun 2023 21:34:00 -0000 https://status.ply.io/incident/219738#e62665eb0d82abb7c6a00be9507ccf71af59f97b4778b2f4b8984d9b319c1167 Our cloud provider, AWS, is reporting that services are back online. There might be a few random delays in the next few hours until it's back to normal at AWS, but mostly - your features should work like normal. We'll continue to monitor. https://status.ply.io/incident/219738 Tue, 13 Jun 2023 21:34:00 -0000 https://status.ply.io/incident/219738#e62665eb0d82abb7c6a00be9507ccf71af59f97b4778b2f4b8984d9b319c1167 Our cloud provider, AWS, is reporting that services are back online. There might be a few random delays in the next few hours until it's back to normal at AWS, but mostly - your features should work like normal. We'll continue to monitor. https://status.ply.io/incident/219738 Tue, 13 Jun 2023 19:00:00 -0000 https://status.ply.io/incident/219738#dc5a284c08fef9b529468c7b853dfba2e994e7fb9a8cfd7a495f042fb3f29a09 Our cloud provider, AWS, is experiencing some issues. As a result, Ply features will not work as expected. We will keep you posted on any updates from AWS. https://status.ply.io/incident/219738 Tue, 13 Jun 2023 19:00:00 -0000 https://status.ply.io/incident/219738#dc5a284c08fef9b529468c7b853dfba2e994e7fb9a8cfd7a495f042fb3f29a09 Our cloud provider, AWS, is experiencing some issues. As a result, Ply features will not work as expected. We will keep you posted on any updates from AWS. https://status.ply.io/incident/213402 Mon, 29 May 2023 15:04:00 -0000 https://status.ply.io/incident/213402#1ae1492b7b2a3f9885eb18fe1eee546abe4774a8ef0148c91dd94833d48353d5 The issue has been resolved. Details: as part of adding support for multiple workspaces, a migration failed. We've deployed the fix and are monitoring. https://status.ply.io/incident/213402 Mon, 29 May 2023 14:59:00 -0000 https://status.ply.io/incident/213402#031bd4436f03277ebae30318668dcc9ef471f27db2e662edb3923023cdf5ada9 Some users can't log in to Ply. We're working to resolve the issue https://status.ply.io/incident/207763 Mon, 15 May 2023 16:34:00 -0000 https://status.ply.io/incident/207763#0af4f42ba3bfd4e3491eb83f5d05370343f96cbfe23da80ec99cf11b514c5b24 Services seem to be back to normal. We are investigating the source of the issue and are still monitoring the services. We will update with details as they are available. https://status.ply.io/incident/207763 Mon, 15 May 2023 16:34:00 -0000 https://status.ply.io/incident/207763#0af4f42ba3bfd4e3491eb83f5d05370343f96cbfe23da80ec99cf11b514c5b24 Services seem to be back to normal. We are investigating the source of the issue and are still monitoring the services. We will update with details as they are available. https://status.ply.io/incident/207763 Mon, 15 May 2023 16:34:00 -0000 https://status.ply.io/incident/207763#0af4f42ba3bfd4e3491eb83f5d05370343f96cbfe23da80ec99cf11b514c5b24 Services seem to be back to normal. We are investigating the source of the issue and are still monitoring the services. We will update with details as they are available. https://status.ply.io/incident/207763 Mon, 15 May 2023 16:18:00 -0000 https://status.ply.io/incident/207763#1d18c256c48b2d5a26198581db617f3432ba7021afabff43375d9b86489d086f We're experiencing service disruptions. Ply features might not run as expected for some users. We're investigating. https://status.ply.io/incident/111947 Mon, 29 Aug 2022 07:30:00 +0000 https://status.ply.io/incident/111947#b61d6f18f3f41d450a245c1fd87c077d0890a13f2b087f119b74dcd0d2972f36 Maintenance completed https://status.ply.io/incident/111947 Mon, 29 Aug 2022 07:30:00 +0000 https://status.ply.io/incident/111947#b61d6f18f3f41d450a245c1fd87c077d0890a13f2b087f119b74dcd0d2972f36 Maintenance completed https://status.ply.io/incident/111947 Mon, 29 Aug 2022 07:00:00 -0000 https://status.ply.io/incident/111947#c1eb32383f53e5ae30831033e66c7539b8478798983417205e4db9d7a418d677 We will be upgrading Ply's workflow engine during this scheduled maintenance window. You won’t be able to use your modules for a few minutes within the scheduled maintenance window. For your convenience, here is the time in different time zones. San Francisco (PT): 00:00 to 00:30 New York (ET): 03:00 to 03:30 London (GMT+1): 08:00 to 08:30 Tel Aviv (GMT+3): 10:00 to 10:30 https://status.ply.io/incident/111947 Mon, 29 Aug 2022 07:00:00 -0000 https://status.ply.io/incident/111947#c1eb32383f53e5ae30831033e66c7539b8478798983417205e4db9d7a418d677 We will be upgrading Ply's workflow engine during this scheduled maintenance window. You won’t be able to use your modules for a few minutes within the scheduled maintenance window. For your convenience, here is the time in different time zones. San Francisco (PT): 00:00 to 00:30 New York (ET): 03:00 to 03:30 London (GMT+1): 08:00 to 08:30 Tel Aviv (GMT+3): 10:00 to 10:30